A cure for Man Flu
Our HMS Victory Winestopper and Pewter Desk Clock were featured in the Daily Telegraph a couple of weeks ago. We were thrilled that it generated a whole new legion of new and valued Unique British Gifts customers. Indeed, one of them even seems to have invented a cure for Man Flu.
I was suffering with said "Man Flu" last week and was still here late one evening when a customer phoned up to place an order. As men do, I'd gamely "soldiered on" through the lurgy all day and was really ready to go home. Nonetheless, I picked up the phone and a lovely lady wanted to buy an HMS Victory Oak corkscrew. With whatever breath I could muster, I began to take her order. Now, I've got a pretty thick Northern accent at the best of times, but with the Man Flu, this is accentuated to the point of incoherence.
Part way through taking the order, in a particularly headmistressy way, the lady said "you sound like you've got the weight of the world on your shoulders!"
"Far from it, madam, I'm just suffering with a dose of the man flu," I replied, desperately attempting to sollicit some maternal sympathy (pathetic, I know).
That seemed to get me through to the end of the order. As I feebly thanked her for her order I believed that I now had her full sympathy and understanding.
However, she ended by telling me in no uncertain terms (and I'm paraphrasing here) that I should cheer up and stop being such a weak-willed specimen of a man. Which, of course, I did - instantly!
The way she put it was, to be honest, no different to the way I had been afforded "sympathy" from my wife and 6 year-old daughter at home for the past week (I know, with real justification) and, for some reason, it absolutely made my day. So I cheekily told her so on her order confirmation. I thanked her for her advice and for having made my day. To which, she followed up with an e-mail I will cherish forever. It said:
Take care, look forward to receiving the parcel.... rub yourself all over with goose fat and other disgusting stuff and take care AND a very Happy Christmas and New Year to you!"
If your reading this Miss T (I wouldn't dare name you), the goose fat worked a treat and I am now fully cured and cheered up!
When you've got customers like that, I genuinely feel like we've hit the jackpot!